Converso is an omnichannel platform that revolutionizes customer support, marketing, and sales through AI Agents and live chat helpdesk services. Our focus is the seamless integration of AI chats with human agents, allowing for smooth chat handovers when a customer needs further assistance. Agencies and businesses can instantly connect their agents to webchat, WhatsApp, and SMS (with more channels coming soon), while enjoying real-time chat transcription. Converso eliminates the need for third party customer support or ticket systems by offering built-in chat management and assignment to human agents. It also serves as a CRM, saving contact details for outbound campaigns. The platform is scalable through its ability to add new groups with distinct teams, facilitating the deployment of multiple AI Agents across various business units and communication channels.