Did you know you can build an AI agent that sounds just like you?
With the latest in text-to-speech (TTS) technology and voice cloning, platforms like ElevenLabs and Descript make it possible to create a synthetic voice model based on your own recordings.
Once you have your cloned voice, integrating it into an AI agent is a breeze. Imagine having an AI that interacts with others using your voice—whether it’s a personalized virtual friend asking about your day, a customer service agent recommending products in your e-commerce shop, or even narrating content for your website.
An AI voice bot, also known as a voice bot, can engage in conversations through a user’s voice commands and responses.
Unlike traditional text-based chatbots, voice bots use natural language processing (NLP) and speech recognition technologies to interpret spoken language and respond in a way that feels more human and conversational.
An excellent real-world example of a company using voice agents for customer support is ING Bank in Turkey. They implemented a conversational Interactive Voice Response (IVR) system powered by AI to handle their customer service calls, particularly focusing on collections. The system uses advanced Natural Language Processing (NLP) and Text-to-Speech (TTS) technologies to engage in complex, two-way conversations with customers.
This automation not only eased the workload of their human agents—cutting it by half—but also significantly improved customer outcomes, with a nearly 60% increase in customer payment promises.
While traditional chatbots rely on text-based interactions that require users to type their input and read responses, voice bots offer a more natural and engaging experience through speech. Here, we compare the differences between traditional chatbots and voice bots:
Founded in 2022, ElevenLabs specializes in advanced text-to-speech (TTS) and voice cloning. With ElevenLabs, you can create highly realistic synthetic voices that mimic the nuances and inflections of human speech.
Whether you’re a content creator, developer, or business owner, you can use ElevenLabs to generate natural-sounding audio content in various voices, including your own. This technology allows you to integrate lifelike voice interactions into your products, such as virtual assistants, audiobooks, and podcasts.
To clone your voice using ElevenLabs, you’ll need to record a set of voice samples that the platform can analyze. Once you’ve recorded and uploaded your voice samples, ElevenLabs uses advanced deep-learning algorithms to create a synthetic voice model that closely mimics your unique vocal characteristics.
After the cloning process is complete, you can use this model to generate speech in your voice for various applications, such as virtual assistants, audiobooks, or content creation.
Integrating voice into a chatbot using ElevenLabs involves using the ElevenLabs API to generate voice responses based on text input. By providing the voice ID, text, and API key, you can convert text into a synthetic voice response that the chatbot can use for interaction.
Voiceflow makes it easy for you and your team to design, build, and deploy conversational AI agents, including custom voice assistants.
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That’s it! You’re ready to use ElevenLabs and Voiceflow to create a human-like voice assistant.
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