Time is money, and despite chatbots being easier than ever before to build, business owners prefer for the experience to become even easier with chatbot templates. We at Voiceflow understand that starting from scratch isn’t for everyone, and templates can allow those that want to take shortcuts with AI solutions are free to do so.
In this article, we’ll show you a few innovative chatbots that other companies have used to enhance business, raise awareness, and make money. Chatbots can help to achieve your company’s goals, while templates can give you a risk-free head-start.
Chatbot templates are ready-made bots that come with pre-set scripts, APIs, settings, and other parameters. For instance, Voiceflow has a selection of templates, and you can get a fully-functioning customer service chatbot with all the fixings. Though it’s up to the user to make modifications so it’s a chatbot that the business can actually call its own.
From real estate to gaming, all kinds of businesses have found success with chatbots, and here are seven of them you can get inspired by.
Find an example customer support chatbot like the Roam customer support chatbot, take a screenshot, and briefly describe why it’s well done
Roam is an online car leasing website that offers flexible payment plans for new cars, starting as low as $775 per month.
The Roam SupportBot serves as the company’s chatbot for visitors. Powered by Voiceflow, the Roam SupportBot offers a nice hybrid of menu buttons and a text box, offering you a speedy way to ask any question that comes to mind. Furthermore, Roam’s chatbot comes with personalized assistance, automotive expertise, and integration with other Roam departments.
Mountain Dew has deployed the Shorty award-winning DEWbot available to Twitch users, successfully marketing to PC gamers with the “Rig Up” campaign.
During live promotions, DEWbot interacts with spectators of Twitch streams to bolster brand awareness and give lucky participants a chance to win a $50,000 gaming PC rig. The Mountain Dew chatbot also conducted polls on Origin gaming rigs in which gamers could stream content updates through Mountain Dew’s Twitch channel.
The Dufresne Group is the owner of a few furniture retailers in Canada that managed to strike gold with a clever sales strategy during the COVID-19 pandemic.
As a way to show furniture for sale to customers stuck at home, the company deployed live chats and chatbots for customers looking at furniture online. The chatbots worked to take contact information from potential customers, while human representatives could follow up with live chat support and video walkthroughs of furniture for sale. This combination was ultimately successful for Dufresne, in which sales continued to carry on despite the stores themselves being restricted.
Estée Lauder has enlisted the help of Microsoft to deliver a dependable AI assistant for customers looking for beauty products and gifts.
Using Facebook Messenger, customers can interact with Estée Lauder’s virtual assistant to find viable products with plenty of details to share, such as pictures, SKUs, and links to product pages. The AI allows for the assistant to show different colors and shades of products with just a concise reply from the user.
Florence is a tech company with its main appeal being a chatbot that schedules reminders for users to take their medication.
Available on Facebook Messenger, Skype, and Kik, simply type the name of your medication, and the chatbot will then ask for details on your medication routine, such as the dosage, what time you take it, and how often. Florence will alert you every time you need to take the medication. You can also set multiple schedules if you’re taking more than one medication. Florence also can show users to doctors and pharmacists around the area as well as monitor health details.
ChowBot touts itself as the company that created the very first food ordering chatbot for WhatsApp.
With users in eight countries, the New Zealand company specializes in streamlining customer service solutions to local and independently-owned restaurants. Hungry customers turn to the restaurant’s WhatsApp number to order food and either pick it up or have it delivered. ChowBot serves as an all-in-one service that can take orders, process payments, and track leads for restaurants.
Eklund-Gomes is a real estate firm that is one of New York’s most successful realtors — not featuring a tantalizing AI assistant called “Maya”.
Maya is built on ChatGPT to help home buyers find vacant listings nearby or in a specific NYC location. The “spunky and fun” assistant works to provide helpful details on listings in a streamlined manner. Maya can also share information about particular listings, such as interest rates and open houses, and can also answer more specific questions such as “Why is New York City an expensive place to live?”
Voiceflow lets you be a chatbot with ChatGPT in any way you see fit. Here’s how you can complete a Voiceflow chatbot in record time:
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