Denys Linkov

Voiceflow

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About

Denys spends his days trying to understand how machine learning will impact our daily lives—whether it's building new models or diving into the latest generative AI tech. When he’s not leading courses on LLMs or expanding Voiceflow’s data science and ML capabilities, you can find him enjoying the outdoors on bike or on foot.

Denys spends his days trying to understand how machine learning will impact our daily lives—whether it's building new models or diving into the latest generative AI tech. When he’s not leading courses on LLMs or expanding Voiceflow’s data science and ML capabilities, you can find him enjoying the outdoors on bike or on foot.

Denys spends his days trying to understand how machine learning will impact our daily lives—whether it's building new models or diving into the latest generative AI tech. When he’s not leading courses on LLMs or expanding Voiceflow’s data science and ML capabilities, you can find him enjoying the outdoors on bike or on foot.

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Contributions

Connect to GPT-4o

Use Open AI’s latest model with a Voiceflow function. GPT-4o 50% cheaper, twice as fast and does better on a variety of tasks. Start building today!

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5 ways to approach an AI project strategy

You’ve been given the task to implement AI, but where do you even start?

Denys Linkov

5 Strategies Product Leaders Use to Transform AI-Powered Customer Experiences [Checklist]

Success with AI agents isn’t merely about adopting the technology; it’s about how companies leverage it effectively.

Denys Linkov

5 tips to optimize your LLM intent classification prompts

We tested over 500 prompt variations across two datasets to see how to improve LLM intent classification.

Denys Linkov

AI automation on a budget: Getting started with high ROI use cases

If your AI project feels like building an Iron Man suit out of scraps—you’re not alone—but we can’t all be Tony Stark.

Denys Linkov

15 KPIs for Measuring and Scaling a Generative AI Strategy

A collection of 15 KPIs, best practices, and caution areas for CIOs and function leaders to consider when implementing a generative AI strategy across an organization.

Denys Linkov

Benchmarking hybrid LLM classification systems

A deep dive into hallucinations, accuracy, costs, latencies, usability and context window analysis.

Denys Linkov

Improving performance of Hybrid Intent + RAG conversational AI agents

A case study on opinionated decisions when launching products, balancing speed to build, accuracy and speed to iterate.

Denys Linkov

How much do ChatGPT versions affect real-world performance?

Do versions change your performance by 1% or 10%? Let’s dive into a production-impacting LLM task and how model versions impacts agent performance.

Denys Linkov

When to use ChatGPT vs. GPT-4

How to choose between LLMs ChatGPT and GPT-4, with 10 scenarios you might encounter while building an AI assistant.

Denys Linkov

6 workflows to create amazing conversational AI experiences

Learn the pros and cons of the 6 different types of workflows teams use when building a Conversational AI assistant.

Denys Linkov

17 prompts for building AI apps in Voiceflow

Use these prompts to generate utterances, summarize documents, handle an angry customer, and much more.

Denys Linkov

Prompt chaining for conversational AI

Learn the basic theory of prompt chaining, build a real assistant, and go through some more advanced concepts.

Denys Linkov

NLU design: How to train and use a natural language understanding model

Learn the basics of NLU models and how teams are training/using them for conversational AI experiences.

Denys Linkov

How to create your NLU testing strategy

A guide to developing a NLU design strategy for your conversational AI channels.

Denys Linkov

How Mature is Your Generative AI?

Denys shares a definitive model for GenAI maturity

Denys Linkov

Creating the Voiceflow NLU

We started working on the Voiceflow NLU in February 2022, and this is a small slice of our story.

Denys Linkov

How we're building Voiceflow’s machine learning platform from scratch

At Voiceflow, we're building a real time machine learning platform. We focused on seven key ideas to get our V1 off the ground.

Denys Linkov

5 principles for good natural language understanding (NLU) design

Learn five important NLU design skills that make for better conversational aI assistants.

Denys Linkov

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