A Wisconsin fan first, everything else second. His expertise ranges from breaking bots and ad campaigns, to social strategy and events. Sam can also give you the undisputed ranking of every cheese curd option in the Midwest.
A Wisconsin fan first, everything else second. His expertise ranges from breaking bots and ad campaigns, to social strategy and events. Sam can also give you the undisputed ranking of every cheese curd option in the Midwest.
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Blogs
Money talks: How Sanlam Studios’ AI coach drives leads and financial literacy
They’re building an AI financial coach, powered by Voiceflow.
Sam Burns
Building your AI agents like products: A blueprint from POC purgatory to production
We all want to create genuinely useful AI agents. But there are myriad reasons why it’s still an ongoing challenge.
Sam Burns
How eSnipe automated 70% of their help center tickets with an AI-powered search agent
The company's more than 2,000,000 customers and 100s of product features meant a substantial number of user questions, resulting in a high ticket volume (average: 9,000 tickets/month).
Sam Burns
How The Home Depot Rapidly Scaled IVR User Testing
Learn how the Home Depot team scaled their IVR user testing from 12 to 300 in one week
Sam Burns
Flowcharts to Voiceflow: How WooliesX Reinvented Their Conversation Design Workflow
Flowcharts to Voiceflow: How WooliesX Reinvented Their Conversation Design Workflow
Sam Burns
How a Global Tier 1 Investment Bank Uses Voiceflow to Run More Efficient, Inclusive Conversational AI Design Reviews
Using Voiceflow to Run More Efficient, Inclusive AI Design Reviews