Zendesk and Voiceflow Integration for Faster Ticket Resolution

Template

Function

1

Template

Function

by

Bart Slodyczka

Stop submitting basic tickets through your chatbot. With the rise of AI, customers are now expecting more tailored experiences and faster resolutions. So, they're expecting you to do the hard work for them.

In this tutorial (+ template included), I'm going to show you exactly how to create this better ticket submission process:

We will go through:
- Using Voiceflow and Zendesk for customer support
- A Better ticket submission Method
- Building the flow in Voiceflow
- Integrating with Zendesk
- Testing the Final Product

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