It flawlessly handles follow ups with context. For example: if you asked "what are the Voiceflow plans?" then followed up with questions like: 

• "I have 2 editors, which is the best for me?"
• "Can you compare the pro and teams plan?"

The agent will be able to handle the second question without clarifying context.

This templates uses the Knowledge Base API to get chunks from the knowledge base. It then gives context for the AI by rewriting the user's question. Powerful template to create a conversational and smooth agent experience.