Create an AI Support chatbot that sends tickets to Zendesk

Template

by

Daniel D'Souza

This tutorial walks through how to create a chatbot that sends a ticket to Zendesk. This tutorial uses our API step to call the Zendesk ticket API. It also shows how you might use our API step to retrieve user information from a database to execute plan routing.

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Complete support chatbot template

Download this template to build a complete support chatbot that answers FAQs, recommends products, captures user information, and more.

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