In recent years, AI has taken many forms and been used by businesses to stay competitive and productive. According to PwC, over 70% of business executives see AI as a means to gain an advantage in their respective industries. 

One type of AI that businesses seek is a kind that can create new data, rather than repurpose current data — known as generative AI. Here is everything you need to know about generative AI and the tools you need to transform your business. 

What Is Generative AI and How Will It Revolutionize Business?

Generative AI uses advanced machine learning techniques, such as neural networks known as transformers, to learn patterns from datasets to create new content.

Here are the steps it takes:

1. Data collection: The system scans through various sources of data. This can include websites, image galleries, and videos to pick up text and imagery.
2. Model training: The system develops using machine learning algorithms. Using the collected data, the system learns so it can fulfill commands and prompts.
3. Content generation: As the AI system is trained, it can generate new content based on what has been learned. This new content can include text, images, and video.
4. Final version: A final output is established, and is considered a quality piece of content suitable for businesses to use as part of content, communications, or other purposes.

According to McKinsey, AI tools have the potential to revolutionize businesses by increasing productivity by 1.2 to 2% of annual revenues, especially in retail and consumer packaged goods. Equally, AI can automate up to 70% of business activities, thus freeing up human resources for higher-value tasks. 

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5 Best Enterprise Generative AI Tools

There are many tools and products that have gained popularity due to their untapped capabilities, as well as their high accessibility. You should consider looking at the following products for generative AI:

Voiceflow integrates GPT language models (LLMs) to improve the capabilities of its conversational AI platforms. Click here to see how you can use ChatGPT for your chat builder in just 5 minutes. You can also add additional language models with an Enterprise plan.

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How to Improve My Business with AI Tools? 

One primary way any business can benefit from generative AI is by optimizing customer service. Without a human agent to address customer concerns and questions, you can have AI do this instead — any time of day, no matter how many customers need help.

While ChatGPT and other trendy programs cost only pennies for each generation, Voiceflow can make it easy to create an AI assistant that knows everything about your company, its products, services, policies, and other information helpful to customers.

Here’s how to easily create a chatbot with ChatGPT built-in:

1. Sign up for a free Voiceflow account. 
2. When prompted, load documents containing information you’d like your chatbot to learn.
3. Go to the Voiceflow dashboard. You can also click “Knowledge” on the dashboard, followed by “Add Data Source”.
4. Click the “New Assistant” button and fill out the form.
5. When the builder loads, you’ll see a sample conversation already created for you.
6. Click the box that reads “Say hello to the user in a different language.”
7. To your right, click on the text box to edit the prompt. Type something like “State a random fact about trees.”
8. Click Preview, and the agent will generate a response, which may change each time the step is loaded.
9. Click the box that reads “I am an AI assistant powered by your custom knowledge base. Ask me anything or click a button below!”
10. To your right, click on the text box to edit the text. This text will be the same each time the step is loaded.
11. Click the box of options. You’ll notice bubbles to the right of each option, which indicate these options can lead to steps. You can change what each option says.
12. Load more steps by dragging them and dropping them onto the grid.some text
    1. AI responses can be accessed by hovering over “AI” then “Response AI”.
    2. Text boxes can be accessed by hovering over “Talk” then “Text”.
    3. Buttons can be accessed by hovering over “Talk” then “Buttons”.
13. Add as many steps as needed, and connect steps by clicking on the gray bubbles and dragging them to their rightful next steps.
14. When you’re ready to test your chatbot, click the white play button on the top-right corner of the screen, or press R on your keyboard.
15. Click on “Train Assistant” for your chatbot to analyze your uploaded documents.
16. Click on “Run Test” to test your chatbot out.

Voiceflow gives you all the tools needed to build a chatbot for your website, messaging apps, and more. Sign up today and get a free 14-day trial of our popular Pro plan.

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Frequently Asked Questions

What Are Some AI Tools For Small Businesses To Consider?

There are various AI tools you can consider investing in to increase productivity and automate tasks. These include email marketing tools, content creation platforms, social media management suites, marketing analytical tools, and chatbot builders such as Voiceflow.

What are Some AI Tools for Enterprise Businesses?

Some AI-powered services that enterprise companies invest in include IBM Watson, Microsoft Azure, Amazon Web Services, Google Cloud AI, and Oracle AI. These services offer more advanced machine learning capabilities for generative AI to offer quality service and content creation.

How Much Do AI Tools for Business Cost?

The cost of AI tools depends on the particular tool or service, in addition to the size of your projects. Some generative AI tools, like ChatGPT and DALL-E, have a pay-as-you-go price model, allowing you to use what you pay for until you run out. For example, Runway’s Standard $15-per-month subscription will add 625 credits at the start of each new billing term, with additional packs sold separately.

More streamlined AI suites and packages, on the other hand, will offer subscription-based pricing, including a robust selection of features for as long as your subscription is active.

Do I Need To Subscribe to ChatGPT to use it for Chatbots?

A ChatGPT subscription isn’t required to use the large language model for your chatbot. To use ChatGPT for your chatbot, you can integrate its API into the chatbot service you’re using, then load it to generate chatbot responses as intended. Voiceflow includes ChatGPT, which is available to all users.

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