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Braden Ream

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Braden founded Voiceflow to help teams collaborate and build better assistants, together. He splits his time between San Francisco and his native Toronto, where you can find him writing and speaking on the future of conversational AI.
Braden founded Voiceflow to help teams collaborate and build better assistants, together. He splits his time between San Francisco and his native Toronto, where you can find him writing and speaking on the future of conversational AI.
Braden founded Voiceflow to help teams collaborate and build better assistants, together. He splits his time between San Francisco and his native Toronto, where you can find him writing and speaking on the future of conversational AI.
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Large Action Models change the way we build chatbots, again

How Large Action Models will change the way we build chatbots, again.

Braden Ream

Introducing Voiceflow’s new brand

The new brand reflects our transformation over the past two years from standalone conversation design tool to fullstack conversational AI platform. 

Braden Ream

Why we're building Voiceflow

From empowering teams to designing faster than ever to shaping voice and conversation design for the future – great conversations start here

Braden Ream

Where is the opportunity for conversation designers?

Conversation design is quickly becoming a skillset many companies are seeking, find out how you can land your next conversation design role.

Braden Ream

Voiceflow raises $3.5 million to build the future of voice interface design

Voiceflow has raised an additional $3 million, led by Tony Conrad at True Ventures. Bringing total funding to $3.5 million USD.

Braden Ream

Voiceflow raises $20M to build the future of conversation design tooling

We're proud to announce that we've raised $20M led by Felicis, Craft & a series of investors to help democratize conversational A – for all.

Braden Ream

Voiceflow raises another $15M to enable the future of collaborative AI agent building

We’ll be investing further in Voiceflow’s end-to-end agent building and hosting capabilities to become the best conversational AI platform.

Braden Ream

Voiceflow V2 Deep Dive: Powerful new tools for conversation design and collaboration

From workflow to export, a deep dive into the design features that come new with Voiceflow V2.

Braden Ream

Voiceflow V2: The ultimate guide to what's new

From visuals to smarter prototyping, an open-source SDK, and even a desktop app – here's the breakdown of what happened at Voiceflow V2.

Braden Ream

The 3 phases of independent voice AI Agents

Discussing the rise of independent voice AI Agents and their likely lifecycle.

Braden Ream

LLMs won’t replace NLUs. Here’s why

Hint: they aren't competing systems.

Braden Ream

Interested in CxD? Here are the best conversation design tools

This article evaluates CxD tools across 5 key areas: ease of use, collaboration, integrations/exports, design fidelity, and prototyping.

Braden Ream

How to use open vs. closed prompts in conversation design

Creating effective open and closed prompts through the lens of structure and content.

Braden Ream

How to write an effective conversation designer job description [+template]

Learn how to write a conversation designer job description to attract the right people for your team.

Braden Ream

How to get started as a CX Designer

5 tips to help you on your journey to becoming a conversation designer.

Braden Ream

How to become a conversation designer— according to a great one

Learn from Nicholas Laing, former conversation designer at JPMorgan Chase, on how to become a conversation designer.

Braden Ream

Expanding the definition of conversation design

Learn from Braden Ream, CEO of Voiceflow, on the ins and outs of conversation design.

Braden Ream

Every app will be a voice app

Why we haven't found the "killer app" of voice and the rise of multi-interface apps.

Braden Ream

Design conversations to be helpful, not human

Conversation designers tackle many use cases and forms, but it's important to understand when to lean on flair over function.

Braden Ream

Conversation design needs a universal language

Understand why conversation design needs a universal language and set of standards in order to scale.

Braden Ream

Automation Design: The Evolution of Conversation Design

Conversation Design's evolution in the age of AI is Automation Design.

Braden Ream

A bit of entity advice: Delight your overfillers

Learn how to best collect and use entities for designing your NLU models.

Braden Ream

6 ways to build context into your conversation designs

Tips to build natural and engaging conversation designs using Voiceflow's context model.

Braden Ream

The 6 major differences between mobile apps and voice apps

Exploring 6 core differences between the mobile apps of today and voice apps of tomorrow.

Braden Ream

CXD in 2023: reflections and projections

Voiceflow CEO Braden Ream on GPT3, the need for standardization, and why it's time for all of us to get up and dance.

Braden Ream

2020: Year in Review

From tens of thousands of new Voiceflow designers to over 200 million interactions around the world – here's our 2020 year in review.

Braden Ream
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