Voiceflow Basics

Entities and the Capture Step

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10
lessons
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62 min
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50
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Entities are specific pieces of information about something - for example, a person's name, or a ferret's colour. We can capture this information from messages during a conversation, then feed it into AI prompts, API calls, and more! We do this using the Capture Step.

This lesson will teach you

  • What is an entity?
  • How to capture entities using the Capture Step
  • Using entity types and adding custom types
  • When to use rules on a Capture Step
  • Handling exit conditions on the Capture Step

Learn more

You can learn more about the Capture Step in our docs.

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